Terms of Service

1. Introduction

Welcome to RyanChat API ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-powered chat API platform, including all related services, applications, and websites (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Our API provides access to advanced AI language models for chat, completion, and generation tasks. You agree to:

• Use the API only for lawful purposes and in compliance with applicable laws
• Not exceed your plan's rate limits or usage quotas
• Not attempt to reverse engineer, decompile, or extract our AI models
• Not use the API for generating harmful, offensive, or illegal content
• Not resell or redistribute API access without explicit written permission
• Implement proper error handling and rate limiting in your applications

The following activities are strictly prohibited:

4. Billing and Payment

Our service operates on a pay-as-you-go model based on API usage:

• Billing is calculated based on tokens processed (input + output)
• Payment is required in advance for usage beyond free tier limits
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice
• Unpaid accounts may be suspended or terminated

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

By using our Service, you acknowledge that:

• API requests and responses may be logged for security and debugging purposes
• We implement industry-standard security measures to protect your data
• You are responsible for securing your API keys and account credentials
• We may retain data as required for legal compliance or legitimate business purposes

6. Service Availability and Support

We strive to provide reliable service but cannot guarantee 100% uptime:

• Service availability target: 99.5% uptime excluding planned maintenance
• We provide support through our documentation and community forums
• Premium support is available for enterprise customers
• We reserve the right to perform maintenance with advance notice
• Service interruptions do not entitle users to refunds beyond credit adjustments

7. Account Termination

We may terminate or suspend your account for violations of these Terms:

• Immediate suspension for severe violations (fraud, abuse, illegal activity)
• Warning and grace period for lesser violations
• Account data may be deleted after termination
• Outstanding balances remain payable after termination
• You may appeal terminations through our support channels

8. Limitation of Liability

Our Service is provided "as is" without warranties. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

9. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or through our website. Continued use of the Service after changes constitutes acceptance of the new Terms.